| What it does | AI-powered customer conversation management platform unifying WhatsApp, Instagram, Messenger, Email, and Live Chat
| AI-powered review response platform for local businesses
|
|---|
| Stage | Not given
| Not given
|
|---|
| Founded | Not given
| Not given
|
|---|
| Based in | Not given
| Not given
|
|---|
| Pricing model | Freemium
| Freemium
|
|---|
| Pricing | Starter: $29/mo (2 users), Growth: $49/mo (10 users, additional users $12/month), Enterprise: Custom pricing. 14-day free trial, no credit card required.
| Free: $0/month with 100 AI replies per month. Growth: $17/month with 1,500 AI replies per month. Agency: $47/month with unlimited AI replies.
|
|---|
| Key features | - Unified inbox for WhatsApp, Instagram, Messenger, Email, and Live Chat
- Meta Ads lead capture with automatic CRM creation
- AI assistant trained on knowledge base
- Workflow automation with triggers, conditions, and actions
- WhatsApp broadcast campaigns
- Shopify commerce context and sync
- Real-time analytics across all channels
- Team collaboration with internal notes and mentions
- Conversation routing and assignment automation
- CSAT monitoring and support analytics
| - AI Voice Training learns from 3-10 of your previous replies to match your business tone and style
- Support for Google, Facebook, Trustpilot, Yelp, TripAdvisor, Booking, and Airbnb platforms
- Replies generated in seconds without requiring signup
- Full reply editing and customization before posting
- Multi-location support on Agency plan with separate business profiles
- Optional emoji inclusion with up to 2 tasteful emojis when appropriate
|
|---|
| What makes it different | - One unified inbox eliminates tab-switching across WhatsApp, Instagram, Messenger, Email, and Live Chat
- Closed-loop attribution from Meta Ads leads through Shopify orders back to Meta CAPI
- Zero-code workflow builder with visual automation requiring no coding experience
- Real-time operational metrics for support teams to improve staffing and reduce response delays
- Implementation planning and onboarding included with channel setup, workflows, and integrations
| - Requires no prompt engineering unlike ChatGPT; pre-tuned specifically for review responses
- Replies generated in under 5 seconds with on-brand tone matching
|
| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 1 ● no change since last check | 2 ● no change since last check |
| Trust Flow (Majestic) | 0 | 0 |
| Citation Flow (Majestic) | 20 | 0 |
| Referring domains (Majestic) | 29 | 2 |