| What it does | AI-powered customer conversation management platform unifying WhatsApp, Instagram, Messenger, Email, and Live Chat
| AI chat moderation API for gaming communities
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| Stage | Not given
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| Founded | Not given
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| Based in | Not given
| AU
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| Pricing model | Freemium
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| Pricing | Starter: $29/mo (2 users), Growth: $49/mo (10 users, additional users $12/month), Enterprise: Custom pricing. 14-day free trial, no credit card required.
| Free test key with 100 messages and no signup. 14-day free trial with 10,000 messages and all features. Indie $29/month with 50,000 message credits included, then $0.40 per 1,000 credits. Studio $149/month with 500,000 message credits included, then $0.25 per 1,000 credits. Enterprise from $1,500/mo
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| Key features | - Unified inbox for WhatsApp, Instagram, Messenger, Email, and Live Chat
- Meta Ads lead capture with automatic CRM creation
- AI assistant trained on knowledge base
- Workflow automation with triggers, conditions, and actions
- WhatsApp broadcast campaigns
- Shopify commerce context and sync
- Real-time analytics across all channels
- Team collaboration with internal notes and mentions
- Conversation routing and assignment automation
- CSAT monitoring and support analytics
| - Real-time chat moderation with sub-500ms response times
- COPPA-oriented safety tools for younger players
- Multi-language support with 120+ languages
- Unity and Roblox SDK integration
- Custom rules engine with plain English policies
- Human review queue for edge cases
- Analytics and reporting dashboard
- Personally Identifiable Information (PII) detection
- Grooming risk detection and escalation
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| What makes it different | - One unified inbox eliminates tab-switching across WhatsApp, Instagram, Messenger, Email, and Live Chat
- Closed-loop attribution from Meta Ads leads through Shopify orders back to Meta CAPI
- Zero-code workflow builder with visual automation requiring no coding experience
- Real-time operational metrics for support teams to improve staffing and reduce response delays
- Implementation planning and onboarding included with channel setup, workflows, and integrations
| - Understands gaming context and slang better than generic moderation tools
- Fail-open design keeps chat running if API is unreachable
- Layers on existing filters like Roblox TextFilter without replacement
- Strong value-for-money alternative to established competitors
- Achieves 87.1% toxicity reduction in gaming communities
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 1 ● no change since last check | 39 ● no change since last check |
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| Trust Flow (Majestic) | 0 | 3 |
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| Citation Flow (Majestic) | 20 | 25 |
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| Referring domains (Majestic) | 29 | 15 |
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AxoDesk
Paxmod