| What it does | AI-powered customer conversation management platform unifying WhatsApp, Instagram, Messenger, Email, and Live Chat
| AI customer service agent that answers your customers' questions 24/7 from your website content
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| Stage | Not given
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| Founded | Not given
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| Pricing model | Freemium
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| Pricing | Starter: $29/mo (2 users), Growth: $49/mo (10 users, additional users $12/month), Enterprise: Custom pricing. 14-day free trial, no credit card required.
| Starter: £25/month (or £21/month billed annually), 150 conversations/month. Grow: £55/month (or £46/month billed annually), 500 conversations/month. Core: £95/month (or £80/month billed annually), 1,000 conversations/month. Scale: £195/month (or £163/month billed annually), 2,500 conversations/month
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| Key features | - Unified inbox for WhatsApp, Instagram, Messenger, Email, and Live Chat
- Meta Ads lead capture with automatic CRM creation
- AI assistant trained on knowledge base
- Workflow automation with triggers, conditions, and actions
- WhatsApp broadcast campaigns
- Shopify commerce context and sync
- Real-time analytics across all channels
- Team collaboration with internal notes and mentions
- Conversation routing and assignment automation
- CSAT monitoring and support analytics
| - Learns from your business content and documents
- Responds in over 50 languages
- Customizable tone, branding and behavior
- Captures leads and conversation context
- Works on any website with a code snippet
- Reporting dashboard with satisfaction metrics
- Highlights knowledge gaps to improve answers
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| What makes it different | - One unified inbox eliminates tab-switching across WhatsApp, Instagram, Messenger, Email, and Live Chat
- Closed-loop attribution from Meta Ads leads through Shopify orders back to Meta CAPI
- Zero-code workflow builder with visual automation requiring no coding experience
- Real-time operational metrics for support teams to improve staffing and reduce response delays
- Implementation planning and onboarding included with channel setup, workflows, and integrations
| - Answers only from your business content, never invents answers
- Your content stays yours and is not used to train AI models
- Sets up in minutes with no rebuild or code changes needed
- Works everywhere your customers are with one link
- Affordable from £25/month with unlimited team members on base plan
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 1 ▼ −1 (down) since last check | 16 ● no change since last check |
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| Trust Flow (Majestic) | 0 | 9 |
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| Citation Flow (Majestic) | 20 | 15 |
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| Referring domains (Majestic) | 29 | 18 |
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AxoDesk
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