| What it does | AI-powered customer conversation management platform unifying WhatsApp, Instagram, Messenger, Email, and Live Chat
| AI customer service software that resolves repetitive support tickets autonomously and drafts replies for agents
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| Stage | Not given
| Established
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| Founded | Not given
| 2020
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| Based in | Not given
| US
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| Pricing model | Freemium
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| Pricing | Starter: $29/mo (2 users), Growth: $49/mo (10 users, additional users $12/month), Enterprise: Custom pricing. 14-day free trial, no credit card required.
| CoSupport AI Agent: $0.50 per resolved ticket, first 1,000 AI responses free. CoSupport AI Assistant: $0.04 per AI response. Unresolved tickets cost nothing. No seats needed, no long-term contract.
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| Key features | - Unified inbox for WhatsApp, Instagram, Messenger, Email, and Live Chat
- Meta Ads lead capture with automatic CRM creation
- AI assistant trained on knowledge base
- Workflow automation with triggers, conditions, and actions
- WhatsApp broadcast campaigns
- Shopify commerce context and sync
- Real-time analytics across all channels
- Team collaboration with internal notes and mentions
- Conversation routing and assignment automation
- CSAT monitoring and support analytics
| - Autonomous ticket resolution for repetitive L1 support requests
- AI-generated reply suggestions for human agents
- Support for 120+ languages with automatic language detection
- Integration with Zendesk, Freshdesk, Zoho Desk, Intercom, Salesforce, HubSpot, and Shopify
- Image, video, and document analysis in support tickets
- Omnichannel support across chat, email, voice, and social
- Business intelligence and resolution reporting
- Patented architecture resistant to hallucinations
- No-code setup and deployment
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| What makes it different | - One unified inbox eliminates tab-switching across WhatsApp, Instagram, Messenger, Email, and Live Chat
- Closed-loop attribution from Meta Ads leads through Shopify orders back to Meta CAPI
- Zero-code workflow builder with visual automation requiring no coding experience
- Real-time operational metrics for support teams to improve staffing and reduce response delays
- Implementation planning and onboarding included with channel setup, workflows, and integrations
| - Pay only for resolved tickets, not seats or monthly fees
- 99% response accuracy with patented architecture that prevents hallucinations
- Can implement in 10 minutes with no code required
- Dedicated server per client with enterprise-grade security
- First 1,000 AI responses free with no long-term contract
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 1 ▼ −1 (down) since last check | 64 ● no change since last check |
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| Trust Flow (Majestic) | 0 | 23 |
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| Citation Flow (Majestic) | 20 | 38 |
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| Referring domains (Majestic) | 29 | 688 |
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AxoDesk
CoSupport