| What it does | AI-powered customer conversation management platform unifying WhatsApp, Instagram, Messenger, Email, and Live Chat
| AI-powered outbound call center platform for sales and revenue teams
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| Stage | Not given
| Established
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| Founded | Not given
| 2006
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| Based in | Not given
| US
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| Pricing model | Freemium
| Contact for pricing
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| Pricing | Starter: $29/mo (2 users), Growth: $49/mo (10 users, additional users $12/month), Enterprise: Custom pricing. 14-day free trial, no credit card required.
| Customized pricing based on number of seats, features, and integrations. Annual plans available with 20% discount. Volume-based pricing for larger teams. No hidden fees; carrier fees billed separately.
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| Key features | - Unified inbox for WhatsApp, Instagram, Messenger, Email, and Live Chat
- Meta Ads lead capture with automatic CRM creation
- AI assistant trained on knowledge base
- Workflow automation with triggers, conditions, and actions
- WhatsApp broadcast campaigns
- Shopify commerce context and sync
- Real-time analytics across all channels
- Team collaboration with internal notes and mentions
- Conversation routing and assignment automation
- CSAT monitoring and support analytics
| - Predictive and power dialing with sub-5-second speed-to-lead
- Intelligent call classification and answering machine detection
- Workflow automation and campaign management
- Configurable cadences and retry logic
- Real-time reporting and analytics
- Intelligent number management with dynamic carrier scoring
- Omnichannel capabilities including voice, email, and SMS
- Salesforce integration
- Compliance and regulatory tools
- AI-powered voice agent Voso.ai
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| What makes it different | - One unified inbox eliminates tab-switching across WhatsApp, Instagram, Messenger, Email, and Live Chat
- Closed-loop attribution from Meta Ads leads through Shopify orders back to Meta CAPI
- Zero-code workflow builder with visual automation requiring no coding experience
- Real-time operational metrics for support teams to improve staffing and reduce response delays
- Implementation planning and onboarding included with channel setup, workflows, and integrations
| - Fastest speed-to-lead in the industry at sub-5 seconds
- Proven contact rate improvements up to 4X with intelligent number management
- White-glove onboarding and dedicated customer success team
- Industry expertise serving BPO, financial, real estate, insurance, and lead generation verticals
- Advanced compliance capabilities and regulatory expertise
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 1 ● no change since last check | 68 ● no change since last check |
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| Trust Flow (Majestic) | 0 | 28 |
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| Citation Flow (Majestic) | 20 | 51 |
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| Referring domains (Majestic) | 29 | 1919 |
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AxoDesk
Convoso