| What it does | AI-powered customer conversation management platform unifying WhatsApp, Instagram, Messenger, Email, and Live Chat
| AI phone receptionist and website chatbot for tourism and experience operators
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| Stage | Not given
| Startup
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| Founded | Not given
| 2024
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| Based in | Not given
| AU
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| Pricing model | Freemium
| Paid
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| Pricing | Starter: $29/mo (2 users), Growth: $49/mo (10 users, additional users $12/month), Enterprise: Custom pricing. 14-day free trial, no credit card required.
| Starter (Free, 1,000 credits/month, website chat only); Traveller ($29/mo AUD, 5,000 credits/month); Basecamp ($159/mo AUD, 15,000 credits/month, with off-season $79.50); Horizon ($249/mo AUD, 30,000 credits/month, with off-season $124.50); Journey ($399/mo AUD, 60,000 credits/month, with off-season
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| Key features | - Unified inbox for WhatsApp, Instagram, Messenger, Email, and Live Chat
- Meta Ads lead capture with automatic CRM creation
- AI assistant trained on knowledge base
- Workflow automation with triggers, conditions, and actions
- WhatsApp broadcast campaigns
- Shopify commerce context and sync
- Real-time analytics across all channels
- Team collaboration with internal notes and mentions
- Conversation routing and assignment automation
- CSAT monitoring and support analytics
| - Natural conversation handling without menu systems
- Direct booking into Rezdy, FareHarbor, ROLLER, Bókun, Bookeo and Checkfront
- Live availability checking from booking system
- Customisable AI voices: 541 options across 51 locales
- Automatic knowledge base from website
- Call forwarding and transfer to human agents
- GDPR and PCI compliance with AWS hosting
- Website chat widget on every plan
- WhatsApp coming soon in US, Australia, New Zealand, UK
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| What makes it different | - One unified inbox eliminates tab-switching across WhatsApp, Instagram, Messenger, Email, and Live Chat
- Closed-loop attribution from Meta Ads leads through Shopify orders back to Meta CAPI
- Zero-code workflow builder with visual automation requiring no coding experience
- Real-time operational metrics for support teams to improve staffing and reduce response delays
- Implementation planning and onboarding included with channel setup, workflows, and integrations
| - One knowledge base synced across phone, website chat and WhatsApp
- Writes bookings directly into your system while customer is still on the line
- No menus or scripts; natural conversation like a human receptionist
- Built by a tour operator who experienced the problem firsthand
- Setup in under an afternoon, no extra software needed
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 1 ● no change since last check | 14 ● no change since last check |
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| Trust Flow (Majestic) | 0 | 4 |
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| Citation Flow (Majestic) | 20 | 28 |
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| Referring domains (Majestic) | 29 | 40 |
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