Aurevia vs Tiledesk

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Aurevia compared with Tiledesk
Detail	Aurevia	Tiledesk
What it does	AI sales agent for Shopify stores that answers shoppers, recommends products, and recovers carts 24/7	AI Operating System for building agentic AI solutions and automating conversations
Stage	Not given	Established
Founded	Not given	Not given
Based in	GB	IT
Pricing model	Freemium	Freemium
Pricing	Free plan with 100 AI messages a month. Starter at $19/month (500 messages), Pro at $89/month (3,000 messages), and Scale at $149/month (6,000 messages), all billed through Shopify. 14-day free trial on paid plans with 500 messages and no card required. Extra messages available at $10 per 250. Yearl	Free trial: 14 days with all premium features. Pro: €149/month (€124/month billed yearly), includes 3 users, 20 AI Agents, 5M AI Tokens per month, 3,000 conversations per month. Business: €499/month (€416/month billed yearly), includes 5 users, 50 AI Agents, 10M AI Tokens per month, 5,000 conversati
Key features	Multi-channel support: store chat, email, WhatsApp, and Instagram DMs AI-powered product recommendations trained on your store catalogue Automatic abandoned cart recovery Ask Aurevia copilot for merchant dashboards AI image generation for products Customizable agent tone and handoff rules No code setup in about 10 minutes Conversation history and team collaboration API access and custom integrations Store analytics with AI insights	Visual flow builder for AI agent design without coding Native knowledge base with RAG for accurate AI responses Multi-channel deployment across web, WhatsApp, voice, SMS, email and Facebook Messenger Human-in-the-loop with seamless escalation to human agents Prompt chaining for complex multi-step automation workflows MCP (Model Context Protocol) integration with external tools and APIs Multiple specialized AI agents with automatic routing Self-learning capabilities that improve from human interactions On-premises deployment with local LLMs and vector stores AI copilot for human agents with real-time assistance
What makes it different	No setup required: installs from Shopify App Store with no code or theme edits Automatic learning from your real Shopify data Single unified agent across all customer channels Built on Claude, OpenAI and AWS infrastructure Billing through Shopify with transparent usage tracking	Open-source platform with full control over source code and deployments No-code visual builder requiring zero programming knowledge Agentic architecture supporting task execution beyond text generation via MCP Self-learning agents that automatically improve from real conversations Deployment flexibility with cloud, on-premises, and local LLM options
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	8 −18 (down) since last check	62 no change since last check
Trust Flow (Majestic)	7	11
Citation Flow (Majestic)	19	32
Referring domains (Majestic)	21	1044

6 details filled in for both companies.

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