AI Workforce platform for enterprise IT service management and automation
AI agent platform to automate and monetize customer service
Stage
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Founded
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Based in
US
LT
Pricing model
Paid
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Pricing
Professional plan: starts from $25,000/year with 25,000 credits, 2 AI Coworkers. Business plan: flexible pricing sized to business needs with 5 AI Coworkers. Enterprise plan: custom contract with volume discounts and 10 AI Coworkers. Outcome-based pricing available: Knowledge Support at $1 per outco
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Key features
AI Coworkers with role-based capabilities for IT operations and service delivery
Identity and access provisioning automation
Integrations with ServiceNow, Jira, Okta, Workday, and 100+ apps
Multi-step case resolution including refunds, subscription changes, order disputes
Native integrations with helpdesk, CRM, order management, billing, and payment tools
Automated escalation to humans for unclear or sensitive cases
Revenue optimization through churn prevention and upselling
Context-aware natural conversation across channels
Support across full customer journey from pre-purchase to retention
Voice, chat, email, and social channels in 90+ languages
Complete decision transparency and traceability logging
Agent Graph visual system with real-time coordination
Forward-Deployed delivery with embedded engineers
What makes it different
AI Coworkers own complete job roles, not just individual tasks
Flexible outcome-based pricing aligned to business results
Full AI Workforce governance with control plane and role-based access
Resolves up to 87% of support cases and cuts costs up to 60%
Live in weeks, not quarters with no engineering team required
Pre-trained agents arrive with industry knowledge
Full visibility with no black box decisions
Agents reason within guardrails instead of following rigid scripts
Atomicwork
Ace Waves