| Key features | - Engage employees directly in Slack or Teams without tickets or chasing
- Confirm agent owner and manage full agent lifecycle
- Unify signals across devices, behavior, and identity for one workforce attack surface view
- 35+ native connectors across security and IT tools including CrowdStrike, Okta, Jamf, Tenable, and Microsoft Intune
- Automated endpoint vulnerability remediation reaching employees on their schedule
- Device ownership mapping and security tooling coverage verification
- Role-specific dashboards for CISOs, security engineers, IT teams, and security awareness leaders
- AI Agent Studio with visual builder for custom workflows and prebuilt templates
- MFA adoption and security policy compliance enforcement through employee engagement
| - Multi-step case resolution including refunds, subscription changes, order disputes
- Native integrations with helpdesk, CRM, order management, billing, and payment tools
- Automated escalation to humans for unclear or sensitive cases
- Revenue optimization through churn prevention and upselling
- Context-aware natural conversation across channels
- Support across full customer journey from pre-purchase to retention
- Voice, chat, email, and social channels in 90+ languages
- Complete decision transparency and traceability logging
- Agent Graph visual system with real-time coordination
- Forward-Deployed delivery with embedded engineers
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| What makes it different | - Closes the gap between finding and fix by reaching the human who has to act
- 5x faster remediation compared to ticket-based workflows
- 94% employee engagement rate across customers
- Sits between existing tools and workforce to orchestrate action without disrupting productivity
- Measures actual risk reduction rather than just activity metrics like tickets closed or training completed
| - Resolves up to 87% of support cases and cuts costs up to 60%
- Live in weeks, not quarters with no engineering team required
- Pre-trained agents arrive with industry knowledge
- Full visibility with no black box decisions
- Agents reason within guardrails instead of following rigid scripts
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Amplifier Security
Ace Waves