| What it does | AI assistant that talks with customers by voice and text, answers from your own information and completes orders and bookings
| Grounded AI customer support that resolves tickets, assists agents, and scores every conversation
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| Stage | Not given
| Established
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| Founded | Not given
| 2019
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| Based in | US
| US
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| Pricing model | Paid
| Freemium
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| Pricing | Starter $29/mo (100,000 credits/month, ~370 min of conversation/month, 3 assistants, 2 members); Builder $79/mo (300,000 credits/month, ~1,111 min of conversation/month, 10 assistants, 5 members); Growth $399/mo (1,550,000 credits/month, ~5,741 min of conversation/month, unlimited assistants, 15 mem
| Free plan with IrisGPT chatbot and AI Search widget. Standard plan starting at $500/month. Enterprise custom pricing.
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| Key features | - Voice and text conversations with lip-synced avatar
- Answers only from your own knowledge base and data
- Support for Shopify, WooCommerce, Magento and BigCommerce
- Product search and add to cart
- Booking and appointment scheduling
- Application and document collection
- Help desk integration (Zendesk, Gorgias, Intercom, Freshdesk)
- Sales reporting to ad accounts (Meta, Google Ads, TikTok, GA4)
- More than 20 languages supported
- Flow builder for custom conversation design
| - Resolve chat, email, voice, and text conversations automatically
- Agent Assist with suggested replies and next steps
- Support Analyst for conversation insights and trends
- Smart Operating Procedures in plain English
- Grounding in knowledge base and past tickets
- Bi-directional sync with Zendesk, Salesforce, Intercom, Freshworks, HubSpot
- Voice AI for phone support resolution
- Hallucination Removal Engine with 95%+ accuracy
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| What makes it different | - Flat monthly pricing with no per-conversation or per-resolution fees
- Avatar with face and voice, not just a text box
- Completes full tasks like bookings and orders, not just answers questions
- No code required to set up and publish
- Automatic integration with e-commerce stores without manual data entry
| - Goes live in 24 hours without replacing existing helpdesk
- Grounded AI with 95%+ accuracy and zero hallucinations
- Resolves up to 60% of tickets autonomously
- Unified quality scoring for AI and human agents
- Consistent answers across chat, email, voice, and text channels
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 42 ▲ +42 (up) since last check | 52 ● no change since last check |
| Trust Flow (Majestic) | 0 | 16 |
| Citation Flow (Majestic) | 17 | 38 |
| Referring domains (Majestic) | 1 | 352 |