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Ace Waves vs Standards

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Ace Waves compared with Standards
DetailAce Waves logo Ace WavesStandards logo Standards
What it doesAI agent platform to automate and monetize customer service Your company's collective intelligence
StageNot given Not given
FoundedNot given Not given
Based inLT FR
Pricing modelNot given Paid
PricingNot given From €199 per seat per month (12-month commitment, prices excluding VAT). Founding customers receive 2 months free per seat, with guided installation included.
Key features
  • Multi-step case resolution including refunds, subscription changes, order disputes
  • Native integrations with helpdesk, CRM, order management, billing, and payment tools
  • Automated escalation to humans for unclear or sensitive cases
  • Revenue optimization through churn prevention and upselling
  • Context-aware natural conversation across channels
  • Support across full customer journey from pre-purchase to retention
  • Voice, chat, email, and social channels in 90+ languages
  • Complete decision transparency and traceability logging
  • Agent Graph visual system with real-time coordination
  • Forward-Deployed delivery with embedded engineers
  • Unified client records with documents, emails and meetings
  • Automatic email sorting and organization
  • Video call transcription
  • AI agents that read documents and fill forms
  • Automated routines and recurring tasks
  • OAuth integrations with 52+ external tools
  • Complete audit trail of all actions
  • Permissions-based access control
  • GitHub and Slack integration for routine triggers
  • Multi-AI model support
What makes it different
  • Resolves up to 87% of support cases and cuts costs up to 60%
  • Live in weeks, not quarters with no engineering team required
  • Pre-trained agents arrive with industry knowledge
  • Full visibility with no black box decisions
  • Agents reason within guardrails instead of following rigid scripts
  • Collective intelligence for entire teams, not just individual users
  • Deployed on your own infrastructure by their engineers
  • AI works under your control with manual approval before actions
  • Consolidates multiple tools into single workspace with shared memory
  • Forward deployed engineers setting up workspace for your business
Community votes00
DR (Domain Rating by Ahrefs)19 no change since last check2 no change since last check
Trust Flow (Majestic)60
Citation Flow (Majestic)2923
Referring domains (Majestic)5518

4 details filled in for both companies.

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