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Ace Waves vs Runner™

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Ace Waves compared with Runner™
DetailAce Waves logo Ace WavesRunner™ logo Runner™
What it doesAI agent platform to automate and monetize customer service AI growth team for your business
StageNot given Not given
FoundedNot given Not given
Based inLT Not given
Pricing modelNot given Paid
PricingNot given Solo: $65.84/month (billed annually, two months free), includes 3,000 AI credits a month, 1 product team, up to 3 channel leads, 1 person sign-in. Team: $149.17/month (billed annually, two months free), includes 8,000 AI credits a month, 1 product team, up to 6 channel leads, 2 people sign-in. Busin
Key features
  • Multi-step case resolution including refunds, subscription changes, order disputes
  • Native integrations with helpdesk, CRM, order management, billing, and payment tools
  • Automated escalation to humans for unclear or sensitive cases
  • Revenue optimization through churn prevention and upselling
  • Context-aware natural conversation across channels
  • Support across full customer journey from pre-purchase to retention
  • Voice, chat, email, and social channels in 90+ languages
  • Complete decision transparency and traceability logging
  • Agent Graph visual system with real-time coordination
  • Forward-Deployed delivery with embedded engineers
  • Lead scout identifies new prospects from your traffic or customer data
  • Channel leads draft outreach for email, LinkedIn, Instagram, Google Business and web chat
  • Set growth goals and track progress with weekly reviews
  • Choose AI models per agent: Claude, OpenAI, Gemini, Grok, or Ollama on your own key
  • Daily limits and spending controls with approval workflow
  • Visitor identification and company recognition on your website
  • Integration with ChatGPT and Claude for querying your business data
  • Managed ad budget with Google ads near your shop location
  • Connect QuickBooks Online or Xero to read invoices and profit and loss data
What makes it different
  • Resolves up to 87% of support cases and cuts costs up to 60%
  • Live in weeks, not quarters with no engineering team required
  • Pre-trained agents arrive with industry knowledge
  • Full visibility with no black box decisions
  • Agents reason within guardrails instead of following rigid scripts
  • Built from your business data—code, POS or spreadsheet—not generic templates
  • Full AI team included in every plan with your choice of models—no vendor lock-in
  • Nothing sends without your approval or explicit limits you set
  • 14-day money-back guarantee on first plan payment minus what you used
Community votes00
DR (Domain Rating by Ahrefs)19 no change since last check1 no change since last check
Trust Flow (Majestic)60
Citation Flow (Majestic)2912
Referring domains (Majestic)551

3 details filled in for both companies.

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