AI agent platform to automate and monetize customer service
Hand it off. Go live your day.
Stage
Not given
Startup
Founded
Not given
Not given
Based in
LT
Not given
Pricing model
Not given
Free
Pricing
Not given
Free: 200 daily credits every day. Credits refresh at midnight in account's time zone and do not roll over. A typical task uses about 15 credits, covering about 13 typical tasks per day.
Key features
Multi-step case resolution including refunds, subscription changes, order disputes
Native integrations with helpdesk, CRM, order management, billing, and payment tools
Automated escalation to humans for unclear or sensitive cases
Revenue optimization through churn prevention and upselling
Context-aware natural conversation across channels
Support across full customer journey from pre-purchase to retention
Voice, chat, email, and social channels in 90+ languages
Complete decision transparency and traceability logging
Agent Graph visual system with real-time coordination
Forward-Deployed delivery with embedded engineers
Natural language task description
Background task execution for hours or up to 14 days
Personal Muze.bot email address
Email approval workflow
File handling and management
Web research and browsing
Task progress visibility
Source tracking and transparency
Daily credit system
Task continuation after email replies
What makes it different
Resolves up to 87% of support cases and cuts costs up to 60%
Live in weeks, not quarters with no engineering team required
Pre-trained agents arrive with industry knowledge
Full visibility with no black box decisions
Agents reason within guardrails instead of following rigid scripts
Operates in the background autonomously while you step away
Conversational interface without forms or strict prompts
Personal email address that keeps your inbox separate
Ace Waves
Muze