AI agent platform to automate and monetize customer service
Private AI Agent Platform for Businesses
Stage
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Founded
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Based in
LT
GB
Pricing model
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Pricing
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Entry: $244/month (30% off early access, regular $349/month) for up to 5,000 requests per month. Pro: $559/month (30% off early access, regular $799/month) for up to 16,000 requests per month.
Key features
Multi-step case resolution including refunds, subscription changes, order disputes
Native integrations with helpdesk, CRM, order management, billing, and payment tools
Automated escalation to humans for unclear or sensitive cases
Revenue optimization through churn prevention and upselling
Context-aware natural conversation across channels
Support across full customer journey from pre-purchase to retention
Voice, chat, email, and social channels in 90+ languages
Complete decision transparency and traceability logging
Agent Graph visual system with real-time coordination
Forward-Deployed delivery with embedded engineers
Build agents without code from the dashboard
Ground agents in your own knowledge bases
Connect twenty built-in integrations
Set request limits per project
Switch between models with one click
Control agent data retention
Set guardrails on agent responses
Use frontier and open-source models
Connect through API or MCP servers
Test agents in playground before production
What makes it different
Resolves up to 87% of support cases and cuts costs up to 60%
Live in weeks, not quarters with no engineering team required
Pre-trained agents arrive with industry knowledge
Full visibility with no black box decisions
Agents reason within guardrails instead of following rigid scripts
Agents only access what you explicitly allow, not the entire internet or your systems
No message content stored by default, only metadata for usage reports
Predictable monthly pricing with a hard request limit, no surprise bills
EU-hosted with isolated storage and databases
Agents evolve without rebuilding when switching models or tools
Ace Waves
Commt