| What it does | AI agent platform to automate and monetize customer service
| The evidence layer for AI-agent actions
|
|---|
| Stage | Not given
| Not given
|
|---|
| Founded | Not given
| Not given
|
|---|
| Based in | LT
| US
|
|---|
| Pricing model | Not given
| Freemium
|
|---|
| Pricing | Not given
| Developer: Free with no time limit (1,000 verified actions/month). Builder (Founding): $59/month for first 12 months, then $99/month (5,000 verified actions/month, then 2.5¢ per action). Team: $299/month (25,000 verified actions/month, then 1.5¢ per action). Growth: $999/month (100,000 verified acti
|
|---|
| Key features | - Multi-step case resolution including refunds, subscription changes, order disputes
- Native integrations with helpdesk, CRM, order management, billing, and payment tools
- Automated escalation to humans for unclear or sensitive cases
- Revenue optimization through churn prevention and upselling
- Context-aware natural conversation across channels
- Support across full customer journey from pre-purchase to retention
- Voice, chat, email, and social channels in 90+ languages
- Complete decision transparency and traceability logging
- Agent Graph visual system with real-time coordination
- Forward-Deployed delivery with embedded engineers
| - Records agent actions through API or OpenTelemetry spans
- Verifies actions against systems of record including Stripe, Shopify, Salesforce, HubSpot, Zendesk, Intercom and Coinbase
- Integrates with agent frameworks: LangGraph, CrewAI, OpenAI Agents SDK, Pydantic AI
- Supports workflow runtimes: Temporal and Inngest
- Action contracts define verification rules with limits and required effects
- Settlement window re-checks verify actions again at end of settlement window
- Webhooks and Slack/PagerDuty alerts on verdict results
- Public hash verification allows verifying verdicts without an account
|
|---|
| What makes it different | - Resolves up to 87% of support cases and cuts costs up to 60%
- Live in weeks, not quarters with no engineering team required
- Pre-trained agents arrive with industry knowledge
- Full visibility with no black box decisions
- Agents reason within guardrails instead of following rigid scripts
| - Verdicts come from deterministic rules, not language models
- Never blocks actions; verifies after the fact only
- Takes no payment from vendors; paid only by customer
- Tested against real models: Claude, GPT and Gemini
- Priced by verified actions, not seats or agent claims
|
|---|
| Community votes | 0 | 0 |
|---|
| DR (Domain Rating by Ahrefs) | 19 ● no change since last check | Not checked yet ● no change since last check |
|---|
| Trust Flow (Majestic) | 6 | 0 |
|---|
| Citation Flow (Majestic) | 29 | 17 |
|---|
| Referring domains (Majestic) | 55 | 1 |
|---|
Ace Waves
CommitLayer