| Key features | - Multi-step case resolution including refunds, subscription changes, order disputes
- Native integrations with helpdesk, CRM, order management, billing, and payment tools
- Automated escalation to humans for unclear or sensitive cases
- Revenue optimization through churn prevention and upselling
- Context-aware natural conversation across channels
- Support across full customer journey from pre-purchase to retention
- Voice, chat, email, and social channels in 90+ languages
- Complete decision transparency and traceability logging
- Agent Graph visual system with real-time coordination
- Forward-Deployed delivery with embedded engineers
| - SEO audit: checks titles, headings, canonicals, robots rules, structured data and redirects
- GEO audit: checks HTML that AI crawlers read before JavaScript and robots.txt permissions
- AXO audit: tests whether agents can name buttons, fields and use forms
- Whole site crawl: up to 200 pages for broken links, duplicates, orphans and soft 404s
- AI answer reading: integrates with ChatGPT, Gemini, Claude, Perplexity, Google AI Mode and AI Overview
- Agent journeys: runs up to 15-step browser agent tests on your own API keys or Chrome's built-in model
- MCP server: hosted at mcp.workpods.ai/mcp for use in Claude and other MCP-compatible clients
- CI/CD integration: npx command to fail builds on high-severity checks
- Copy fix prompts: converts findings into prompts for coding agents
- Severity levels: every check passes, fails, or partly passes with severity ratings
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| What makes it different | - Resolves up to 87% of support cases and cuts costs up to 60%
- Live in weeks, not quarters with no engineering team required
- Pre-trained agents arrive with industry knowledge
- Full visibility with no black box decisions
- Agents reason within guardrails instead of following rigid scripts
| - Free and open source under Apache 2.0 licence with all checks visible on GitHub
- Agent journeys stop before submitting forms or making purchases, safe to run on live sites
- Works with your own API keys or Chrome's free built-in model, no vendor lock-in
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