AI agent platform to automate and monetize customer service
White-label AI agents for WhatsApp that agencies resell with their own brand
Stage
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Founded
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Based in
LT
HN
Pricing model
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Pricing
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Pro plan: 39 USD per account per month with agency subdomain. Premium plan: 117 USD per month starting from 3 accounts with custom domain. Each account includes 1 WhatsApp line and 3 users. Additional lines: 6 USD/month. Additional users: 3 USD/month. Free 7-day trial on any plan. Meta message fees
Key features
Multi-step case resolution including refunds, subscription changes, order disputes
Native integrations with helpdesk, CRM, order management, billing, and payment tools
Automated escalation to humans for unclear or sensitive cases
Revenue optimization through churn prevention and upselling
Context-aware natural conversation across channels
Support across full customer journey from pre-purchase to retention
Voice, chat, email, and social channels in 90+ languages
Complete decision transparency and traceability logging
Agent Graph visual system with real-time coordination
Forward-Deployed delivery with embedded engineers
Official Meta Cloud API with coexistence on existing WhatsApp number
Shared inbox for team with labels and notes
Bring your own key AI model (OpenAI or OpenRouter)
Agent configuration for sales or support use cases
Unlimited contacts and message sends
What makes it different
Resolves up to 87% of support cases and cuts costs up to 60%
Live in weeks, not quarters with no engineering team required
Pre-trained agents arrive with industry knowledge
Full visibility with no black box decisions
Agents reason within guardrails instead of following rigid scripts
Coexistence lets clients keep their existing WhatsApp Business and Web access without new numbers
Per-account pricing allows starting with one client; no agency minimums
Ace Waves
42agents