The Support Queen
The Support Queen: one consultant for SEO, ads, sites and support
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- DR
- 66 +1 (up) since last check
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Meet Nia Lock, a business consultant and developer working from Madrid. The Support Queen covers everything your customers touch: SEO, Google Ads, custom website design and development, and customer support systems. Need more? Nia also handles AI integrations, knowledge bases, crisis management, and custom apps, platforms and automation. Support ticket systems and self-serve help are part of the mix too. You pick how to work. Take the advice and ship it yourself, or hand it over and have the work done for you. Because Nia is a developer, recommendations get built. The focus is structural fixes, not tone-only tips. Online and physical businesses worldwide can try it, all remotely.
About The Support Queen
Nia Lock, a business consultant and developer, runs The Support Queen, a consultancy that helps businesses improve how they deal with customers. Its areas are SEO, Google Ads, bespoke website design and development, customer support systems, AI integrations, knowledge bases and crisis management.
You choose how to use it: take Nia's recommendations and carry them out yourself, or hand the work over so it is delivered for you. She serves online and physical businesses around the world, working remotely from Madrid.
- seo
- customer support
- web-development
- google ads
- consulting
- ai integrations
Features worth knowing
- Organic search visibility through SEO
- Paid search growth via Google Ads
- Bespoke website design and build
- Ticketing platforms for customer support
- Integrations that bring AI into support
- Help centres that let customers find answers themselves
- Calm handling when complaints escalate or disputes arise
- Tailored apps, platforms and workflow automation
Pricing
Pricing model: Paid
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The Support Queen metrics
| Metric | Value |
|---|---|
| Domain Rating | 66 +1 (up) since last check |
| Trust Flow | 0 no change since last check |
| Citation Flow | 0 no change since last check |
| Referring domains | 0 no change since last check |
| External backlinks | 0 no change since last check |
| Domain Authority (Moz) | 1 no change since last check |
| Page Authority (Moz) | 11 no change since last check |
Ahrefs Domain Rating scanned 6 Nov 2026, updated 6 Nov 2026. Majestic scanned 26 Oct 2026, updated 26 Oct 2026. Link stats via Majestic. Trust Flow, Citation Flow and Topical Trust Flow are trademarks of Majestic-12 Ltd. Moz checked 3 Nov 2026, updated 3 Nov 2026.
The Support Queen domain facts
Reveal the domain facts
| Domain age | 28 days |
|---|---|
| Registered | |
| Expires | |
| Registrar | NameCheap, Inc. |
| DNSSEC | Not signed |
The Support Queen launch results
| Measure | At launch, then latest |
|---|---|
| Domain Rating (Ahrefs) | 0 to 66 +66 (up) since launch 2 Nov 2026, then 6 Nov 2026 |
| Domain Authority (Moz) | 1 first measured 3 Nov 2026 |
| Trust Flow (Majestic) | 0 first measured 26 Oct 2026 |
| Referring domains (Majestic) | 0 first measured 26 Oct 2026 |
| Page Authority (Moz) | 11 first measured 3 Nov 2026 |
| Visits sent to its website | 0 |
Best Digital Launch's own count of clicks from this listing to the business's site. Some browsers and ad blockers hide clicks, so the real number can be higher.
Day 3 since launch. Next receipt: day 30, 2 Dec 2026. The figures report a change; they do not say what caused it, and many things can. No figure here is a guess.
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FAQ
- What is the scope of your work?
- Any area where a business meets its customers: SEO, Google Ads, website design and development, bespoke apps, support systems, AI integrations, knowledge bases and crisis management.
- Is your role limited to advice, or do you also build?
- Both. Nia is able to create the dashboards, workflows, help centres and integrations that she suggests.
- Is AI customer support something you can assist with?
- Yes. AI live chat and AI ticketing deal with routine questions, passing tricky or sensitive cases on to a person.
- What happens during a consultation?
- You talk through where support is causing pain and what a good outcome looks like, and come away with practical ideas. Any implementation can be scoped jointly.
- Which types of business do you take on?
- Online and physical alike. That ranges from a small company overwhelmed by support, through a salon or gym wanting its own custom billing or customer-retention app, up to large, established names — I've worked on everything from PBN.LTD (a major hosting company) to SEO for Vivastreet. I'm based in Madrid and work remotely with clients worldwide.
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Makers
- Nia LockFounder & CEO