What is Infonic AI Chatbot and how does it work?

Infonic AI Chatbot learns from your selected website pages, posts, PDFs, Word files and plain text. It uses that private knowledge base to answer business questions and falls back to a configured message when the answer is not covered by your content.

How many messages do I get?

The Free plan includes 50 completed answers per UTC calendar month. Starter, Pro, and Business plans include unlimited fair-use messages, recorded for service review but not automatically cut off.

Do I need coding skills to add it to my website?

No. On WordPress, install the free plugin and the setup wizard does everything automatically, including account creation. On other platforms, paste one small embed snippet from your dashboard. It works with Shopify, Wix, Squarespace, Webflow and custom sites.

What content can I train it on?

You can train the chatbot on your website's pages and posts, plus PDF documents, Microsoft Word (.docx) files, plain text (.txt) files, and text pasted directly into the dashboard. Training happens automatically after each upload, and edits to pages re-sync automatically.

Is my data private and secure?

Yes. Your documents are stored in an isolated, private knowledge base tied to your account and used only to answer questions on your website. Your data is never shared with other customers or used to train public AI models.

Infonic AI Chatbot

AI chatbot trained on your website and documents, no API key required

AI Chatbots & Assistants

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Create an AI chatbot trained on your website content and documents. Available as a WordPress plugin or iframe embed for any website, with paid plans starting at

About Infonic AI Chatbot

Screenshot of the Infonic AI Chatbot homepage — The Infonic AI Chatbot homepage

Infonic AI Chatbot learns from your selected website pages, posts, and documents (PDFs, Word files, text) to answer customer questions automatically. It works as a free WordPress plugin or as a simple iframe embed that can be added to any website—Shopify, Wix, Squarespace, Webflow, or custom sites. No OpenAI API key is required; Infonic AI creates your account during setup. The chatbot uses your content as its knowledge base and falls back to a configured message when it cannot answer from your content. It remembers conversation context, is fully brandable, and keeps your documents private in an isolated knowledge base. Paid plans offer higher capacity, with the Business plan supporting up to three websites and 500 pages per bot.

document trained
no api key
private secure
chatbot
knowledge base
customer support
embedding
wordpress plugin

Features worth knowing

Grounded in your selected content
Remembers the conversation
Match your brand
Works on any website
Private & secure
Simple dashboard

Pricing

Free plan: $0/month with 1 website, 5 pages indexed, 1 document, 50 messages/month. Starter: $9/month with 1 website, 50 pages indexed, 5 documents, unlimited fair-use messages. Pro: $29/month with 1 website, 250 pages indexed, 25 documents, unlimited fair-use messages. Business: $79/month with 3 we

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