AI-powered social listening and analytics platform for tracking viral trends across short-form video
AI agents for financial services customer operations
Stage
Startup
Startup
Founded
2024
2024
Based in
US
GB
Pricing model
Free trial
Contact for pricing
Pricing
7-day free trial, then Starter $49/month (2,000 credits/month), Pro $199/month (12,000 credits/month), Enterprise from $499/month (20,000+ credits/month). Annual billing available at approximately 30% discount.
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Key features
AI-powered viral trend detection across TikTok, YouTube Shorts and Instagram Reels
Real-time creator and competitor tracking
Hashtag rankings across 500K+ tags
Meta Ads Library for ad creative intelligence
Developer API and MCP server for AI agents
Slack, Discord and webhook alerts for monitoring
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
What makes it different
Built exclusively for short-form video across all major platforms in one account
Self-serve pricing from $49/month with no contracts, compared to thousands per month elsewhere
Agents that work automatically on a schedule and send results to your tools
Data accessible to AI assistants through MCP and API
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Virlo
Gradient Labs