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Tiledesk vs Sampan

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Tiledesk compared with Sampan
DetailTiledesk logo TiledeskSampan logo Sampan
What it doesAI Operating System for building agentic AI solutions and automating conversations AI-powered customer engagement platform that turns your content into intelligent chatbots
StageEstablished Not given
FoundedNot given Not given
Based inIT MY
Pricing modelFreemium Freemium
PricingFree trial: 14 days with all premium features. Pro: €149/month (€124/month billed yearly), includes 3 users, 20 AI Agents, 5M AI Tokens per month, 3,000 conversations per month. Business: €499/month (€416/month billed yearly), includes 5 users, 50 AI Agents, 10M AI Tokens per month, 5,000 conversati Free plan available forever with up to 1 user, 1 domain, 1 workspace, and 30 conversations/month. Starter plan $39/month (billed annually at 15% discount) for up to 3 users, 1 domain, 1 workspace, and 300 conversations/month. Pro plan $99/month (billed annually at 20% discount) for up to 10 users, 5
Key features
  • Visual flow builder for AI agent design without coding
  • Native knowledge base with RAG for accurate AI responses
  • Multi-channel deployment across web, WhatsApp, voice, SMS, email and Facebook Messenger
  • Human-in-the-loop with seamless escalation to human agents
  • Prompt chaining for complex multi-step automation workflows
  • MCP (Model Context Protocol) integration with external tools and APIs
  • Multiple specialized AI agents with automatic routing
  • Self-learning capabilities that improve from human interactions
  • On-premises deployment with local LLMs and vector stores
  • AI copilot for human agents with real-time assistance
  • Automatic website content analysis and training
  • Voice agent with sub-2 second response time in 30+ languages
  • 24/7 conversational AI handling with human escalation
  • Conversation insights and analytics dashboard
  • Multi-workspace and multi-team management
  • No-code platform with custom branding options
  • Support for 30+ languages including English, Chinese, Bahasa Melayu, and Tamil
  • Integration with CRM, databases, payment processors, and scheduling tools
  • GDPR compliance and enterprise-grade security with encryption
What makes it different
  • Open-source platform with full control over source code and deployments
  • No-code visual builder requiring zero programming knowledge
  • Agentic architecture supporting task execution beyond text generation via MCP
  • Self-learning agents that automatically improve from real conversations
  • Deployment flexibility with cloud, on-premises, and local LLM options
  • Live in minutes with no code or consultants required
  • Single AI brain trained on your content deployed everywhere customers are
  • Turns customer support conversations into actionable revenue insights
  • Voice agent with natural sound and automatic human handoff capability
  • Handles 80% of customer inquiries automatically without training or setup
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)64 +1 (up) since last check1 +1 (up) since last check
Trust Flow (Majestic)111
Citation Flow (Majestic)326
Referring domains (Majestic)10444

6 details filled in for both companies.

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