Tiledesk vs Instant Reply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Tiledesk compared with Instant Reply
Detail	Tiledesk	Instant Reply
What it does	AI Operating System for building agentic AI solutions and automating conversations	AI sales agent that answers leads, qualifies buyers, and books meetings across Instagram, WhatsApp, and Messenger
Stage	Established	Startup
Founded	Not given	2025
Based in	IT	AE
Pricing model	Freemium	Freemium
Pricing	Free trial: 14 days with all premium features. Pro: €149/month (€124/month billed yearly), includes 3 users, 20 AI Agents, 5M AI Tokens per month, 3,000 conversations per month. Business: €499/month (€416/month billed yearly), includes 5 users, 50 AI Agents, 10M AI Tokens per month, 5,000 conversati	Starter: $59/mo or $49.17/mo billed yearly (10,000 AI replies/month, Instagram and Messenger); Growth: $129/mo or $107.50/mo billed yearly (35,000 AI replies/month, adds WhatsApp and Telegram); Pro: $349/mo or $290.83/mo billed yearly (100,000 AI replies/month, includes booking and CRM sync). Free p
Key features	Visual flow builder for AI agent design without coding Native knowledge base with RAG for accurate AI responses Multi-channel deployment across web, WhatsApp, voice, SMS, email and Facebook Messenger Human-in-the-loop with seamless escalation to human agents Prompt chaining for complex multi-step automation workflows MCP (Model Context Protocol) integration with external tools and APIs Multiple specialized AI agents with automatic routing Self-learning capabilities that improve from human interactions On-premises deployment with local LLMs and vector stores AI copilot for human agents with real-time assistance	Unified inbox for Instagram, WhatsApp, Messenger, and Telegram AI reply drafting with human review controls Comment-to-DM sales qualification and follow-up Follow-up workflows for stalled conversations Booking handoff from DM to confirmed appointment Review request automation with satisfaction checks Team visibility for shared inbox ownership One-way mapped lead sync to HubSpot and Pipedrive Reads voice notes and images in conversations Pipeline stage tracking and workflow automation
What makes it different	Open-source platform with full control over source code and deployments No-code visual builder requiring zero programming knowledge Agentic architecture supporting task execution beyond text generation via MCP Self-learning agents that automatically improve from real conversations Deployment flexibility with cloud, on-premises, and local LLM options	Human review controls built in by default before auto-send AI trained on your actual business data, not generic templates
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	62 no change since last check	37 no change since last check
Trust Flow (Majestic)	11	10
Citation Flow (Majestic)	32	31
Referring domains (Majestic)	1044	69

7 details filled in for both companies.

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