Skip to content
Sign in Submit your app

Tiledesk vs CiteWidget

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Tiledesk compared with CiteWidget
DetailTiledesk logo TiledeskCiteWidget logo CiteWidget
What it doesAI Operating System for building agentic AI solutions and automating conversations AI answer widget that cites the exact page from your PDFs and website
StageEstablished Not given
FoundedNot given Not given
Based inIT Not given
Pricing modelFreemium Freemium
PricingFree trial: 14 days with all premium features. Pro: €149/month (€124/month billed yearly), includes 3 users, 20 AI Agents, 5M AI Tokens per month, 3,000 conversations per month. Business: €499/month (€416/month billed yearly), includes 5 users, 50 AI Agents, 10M AI Tokens per month, 5,000 conversati Free: 100 verified answers per month (forever). Starter: $12/month (billed yearly, $19 monthly). Pro: $49/month (billed monthly). Catalog: $299/month (billed monthly). Extra answers on paid plans: $0.01 each, up to $10/month.
Key features
  • Visual flow builder for AI agent design without coding
  • Native knowledge base with RAG for accurate AI responses
  • Multi-channel deployment across web, WhatsApp, voice, SMS, email and Facebook Messenger
  • Human-in-the-loop with seamless escalation to human agents
  • Prompt chaining for complex multi-step automation workflows
  • MCP (Model Context Protocol) integration with external tools and APIs
  • Multiple specialized AI agents with automatic routing
  • Self-learning capabilities that improve from human interactions
  • On-premises deployment with local LLMs and vector stores
  • AI copilot for human agents with real-time assistance
  • Answers from PDF datasheets, manuals and website pages
  • Page-level citations with highlighted PDF passages
  • Claim-by-claim verification against source documents
  • Refusal when answers cannot be found in documents
  • Visitor-to-team contact messaging
  • Weekly Monday email with analytics and unanswered questions
  • Reads scanned and table-based PDFs
  • Dashboard customization of colors and greeting
  • Answers in visitor language
What makes it different
  • Open-source platform with full control over source code and deployments
  • No-code visual builder requiring zero programming knowledge
  • Agentic architecture supporting task execution beyond text generation via MCP
  • Self-learning agents that automatically improve from real conversations
  • Deployment flexibility with cloud, on-premises, and local LLM options
  • Every answer is checked claim-by-claim and cites the exact page it came from
  • Refuses to guess; tells visitors when information is not in documents
  • Reads what you already publish with no tagging or rewriting required
  • Pay only for verified answers; refusals and tests are always free
  • Handles tables and scanned PDFs with cell-level highlighting
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)64 +1 (up) since last checkNot checked yet no change since last check
Trust Flow (Majestic)110
Citation Flow (Majestic)320
Referring domains (Majestic)10440

5 details filled in for both companies.

More alternatives to Tiledesk More alternatives to CiteWidget

Get help