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Tiledesk vs Aussie AI Agency

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Tiledesk compared with Aussie AI Agency
DetailTiledesk logo TiledeskAussie AI Agency logo Aussie AI Agency
What it doesAI Operating System for building agentic AI solutions and automating conversations Australian AI voice receptionist that answers every call 24/7, books appointments and qualifies leads
StageEstablished Startup
FoundedNot given 2024
Based inIT AU
Pricing modelFreemium Paid
PricingFree trial: 14 days with all premium features. Pro: €149/month (€124/month billed yearly), includes 3 users, 20 AI Agents, 5M AI Tokens per month, 3,000 conversations per month. Business: €499/month (€416/month billed yearly), includes 5 users, 50 AI Agents, 10M AI Tokens per month, 5,000 conversati Starter $149/mo (100 voice minutes, about 40 calls, 50 SMS), Business $299/mo (250 minutes, about 100 calls, 150 SMS), Growth $499/mo (700 minutes, about 280 calls, 400 SMS), Enterprise from $1,299/mo (3,000 minutes, about 1,200 calls, 1,000 SMS). One-off setup $550 (normally $990, offer until 30 No
Key features
  • Visual flow builder for AI agent design without coding
  • Native knowledge base with RAG for accurate AI responses
  • Multi-channel deployment across web, WhatsApp, voice, SMS, email and Facebook Messenger
  • Human-in-the-loop with seamless escalation to human agents
  • Prompt chaining for complex multi-step automation workflows
  • MCP (Model Context Protocol) integration with external tools and APIs
  • Multiple specialized AI agents with automatic routing
  • Self-learning capabilities that improve from human interactions
  • On-premises deployment with local LLMs and vector stores
  • AI copilot for human agents with real-time assistance
  • Answers every call within 2-3 rings, 24/7, with a natural Australian accent
  • Qualifies callers and captures their name, number, what they want and urgency
  • Books appointments into Google Calendar or works alongside other booking systems
  • Sends call summary, transcript and recording via email and SMS within seconds
  • Fully managed and monitored daily by the team
  • Included website chatbot run by the same AI agent
  • Outbound calling for quote follow-ups and appointment reminders
  • Privacy Act 1988 compliant with encrypted data handling
What makes it different
  • Open-source platform with full control over source code and deployments
  • No-code visual builder requiring zero programming knowledge
  • Agentic architecture supporting task execution beyond text generation via MCP
  • Self-learning agents that automatically improve from real conversations
  • Deployment flexibility with cloud, on-premises, and local LLM options
  • Built for Australian businesses by Australians, with natural Australian voice and understanding of Australian business
  • Fully managed service—team builds, trains and monitors your AI daily, no DIY tools or setup required
  • Month-to-month contracts with no lock-in and one person (Niel) to call for changes
  • Fast deployment—live within 3 business days, then up to 2 weeks of fine-tuning on real calls
  • Founder-led demos and direct access—Niel Bennet runs every demo personally
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)64 +1 (up) since last check10 no change since last check
Trust Flow (Majestic)116
Citation Flow (Majestic)3225
Referring domains (Majestic)104420

7 details filled in for both companies.

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