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thatChat vs Tiledesk

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

thatChat compared with Tiledesk
DetailthatChat logo thatChatTiledesk logo Tiledesk
What it doesNot given AI Operating System for building agentic AI solutions and automating conversations
StageNot given Established
FoundedNot given Not given
Based inCZ IT
Pricing modelNot given Freemium
PricingStarter: €160/year (€13.33/month); Business: €410/year (€34.17/month); also available in CZK (3,900 and 9,900 per year), USD (180 and 450 per year), and GBP (140 and 350 per year). Enterprise plans custom pricing on request. Free trial: 14 days with all premium features. Pro: €149/month (€124/month billed yearly), includes 3 users, 20 AI Agents, 5M AI Tokens per month, 3,000 conversations per month. Business: €499/month (€416/month billed yearly), includes 5 users, 50 AI Agents, 10M AI Tokens per month, 5,000 conversati
Key features
  • Self-hosted on PHP hosting, VPS or Docker
  • Support for multiple AI providers with automatic failover
  • Knowledge base from website, sitemap, feeds and manual entries
  • AI-to-human handoff with operator mobile app
  • GDPR compliance tools including data export and erasure
  • Widget available in 11 languages
  • Team roles and permissions for access control
  • Visual flow builder for AI agent design without coding
  • Native knowledge base with RAG for accurate AI responses
  • Multi-channel deployment across web, WhatsApp, voice, SMS, email and Facebook Messenger
  • Human-in-the-loop with seamless escalation to human agents
  • Prompt chaining for complex multi-step automation workflows
  • MCP (Model Context Protocol) integration with external tools and APIs
  • Multiple specialized AI agents with automatic routing
  • Self-learning capabilities that improve from human interactions
  • On-premises deployment with local LLMs and vector stores
  • AI copilot for human agents with real-time assistance
What makes it different
  • No vendor lock-in: runs on your infrastructure with your own AI keys, no SaaS dependency
  • No AI token markup: pay AI providers directly for actual usage only
  • Data stays on your infrastructure, not hosted by vendor
  • Modular platform combining leads, support, FAQs, bookings and e-commerce in one chat
  • Open-source platform with full control over source code and deployments
  • No-code visual builder requiring zero programming knowledge
  • Agentic architecture supporting task execution beyond text generation via MCP
  • Self-learning agents that automatically improve from real conversations
  • Deployment flexibility with cloud, on-premises, and local LLM options
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)Not checked yet no change since last check62 no change since last check
Trust Flow (Majestic)111
Citation Flow (Majestic)632
Referring domains (Majestic)21044

4 details filled in for both companies.

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