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thatChat vs Instant Reply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

thatChat compared with Instant Reply
DetailthatChat logo thatChatInstant Reply logo Instant Reply
What it doesNot given AI sales agent that answers leads, qualifies buyers, and books meetings across Instagram, WhatsApp, and Messenger
StageNot given Startup
FoundedNot given 2025
Based inCZ AE
Pricing modelNot given Freemium
PricingStarter: €160/year (€13.33/month); Business: €410/year (€34.17/month); also available in CZK (3,900 and 9,900 per year), USD (180 and 450 per year), and GBP (140 and 350 per year). Enterprise plans custom pricing on request. Starter: $59/mo or $49.17/mo billed yearly (10,000 AI replies/month, Instagram and Messenger); Growth: $129/mo or $107.50/mo billed yearly (35,000 AI replies/month, adds WhatsApp and Telegram); Pro: $349/mo or $290.83/mo billed yearly (100,000 AI replies/month, includes booking and CRM sync). Free p
Key features
  • Self-hosted on PHP hosting, VPS or Docker
  • Support for multiple AI providers with automatic failover
  • Knowledge base from website, sitemap, feeds and manual entries
  • AI-to-human handoff with operator mobile app
  • GDPR compliance tools including data export and erasure
  • Widget available in 11 languages
  • Team roles and permissions for access control
  • Unified inbox for Instagram, WhatsApp, Messenger, and Telegram
  • AI reply drafting with human review controls
  • Comment-to-DM sales qualification and follow-up
  • Follow-up workflows for stalled conversations
  • Booking handoff from DM to confirmed appointment
  • Review request automation with satisfaction checks
  • Team visibility for shared inbox ownership
  • One-way mapped lead sync to HubSpot and Pipedrive
  • Reads voice notes and images in conversations
  • Pipeline stage tracking and workflow automation
What makes it different
  • No vendor lock-in: runs on your infrastructure with your own AI keys, no SaaS dependency
  • No AI token markup: pay AI providers directly for actual usage only
  • Data stays on your infrastructure, not hosted by vendor
  • Modular platform combining leads, support, FAQs, bookings and e-commerce in one chat
  • Human review controls built in by default before auto-send
  • AI trained on your actual business data, not generic templates
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)Not checked yet no change since last check37 no change since last check
Trust Flow (Majestic)110
Citation Flow (Majestic)631
Referring domains (Majestic)269

4 details filled in for both companies.

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