AI-powered front desk automation for dental practices and DSOs
AI agent management platform for enterprise customer service
Stage
Not given
Not given
Founded
2023
Not given
Based in
US
DE
Pricing model
Free trial
Contact for pricing
Pricing
Starter $399/location/month (AI voice receptionist, 900 voice minutes included, $0.29/minute over); Connect $599/location/month (Starter plus 2-way SMS and web chat, 1,000 voice minutes and 1,500 text messages included, $0.29/minute and $0.06/message over); Growth $799/location/month (all channels p
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Key features
24/7 inbound call answering with direct PMS booking
Automated patient recall campaigns for overdue hygiene and unscheduled treatment
Integration with 15+ dental practice management systems
Multi-location dashboard with role-based access and per-clinic configuration
HIPAA-compliant infrastructure with BAA, end-to-end encryption, and audit logs
Seamless AI-to-human handoff with call context preserved
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
What makes it different
Agentic AI that completes tasks autonomously rather than just answering questions
Direct PMS integration eliminates manual data entry and ensures real-time patient record updates
Measurable ROI with 28% fewer missed calls, 39% fewer no-shows, up to 4.6x return on investment
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Parloa