TensorLinks AI vs Backplanes

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

TensorLinks AI compared with Backplanes
Detail	TensorLinks AI	Backplanes
What it does	AI-powered front desk automation for dental practices and DSOs	Intent-based visibility and control for AI agents
Stage	Not given	Not given
Founded	2023	Not given
Based in	US	US
Pricing model	Free trial	Freemium
Pricing	Starter $399/location/month (AI voice receptionist, 900 voice minutes included, $0.29/minute over); Connect $599/location/month (Starter plus 2-way SMS and web chat, 1,000 voice minutes and 1,500 text messages included, $0.29/minute and $0.06/message over); Growth $799/location/month (all channels p	Know is free with no seats or trial clock. Enforce and Prove is a subscription priced on the agent work you put under control, not per seat. Contact for subscription pricing details.
Key features	24/7 inbound call answering with direct PMS booking Automated patient recall campaigns for overdue hygiene and unscheduled treatment Integration with 15+ dental practice management systems Multi-location dashboard with role-based access and per-clinic configuration HIPAA-compliant infrastructure with BAA, end-to-end encryption, and audit logs Seamless AI-to-human handoff with call context preserved	Monitor, warn or block agent actions Policy drafting from observed agent activity Audit trail for every decision One-command installation Local policy enforcement without external calls
What makes it different	Agentic AI that completes tasks autonomously rather than just answering questions Direct PMS integration eliminates manual data entry and ensures real-time patient record updates Measurable ROI with 28% fewer missed calls, 39% fewer no-shows, up to 4.6x return on investment	Drafts policies from actual agent behavior before anything is enforced Deterministic, intent-based decisions instead of authorization checks No OAuth into AI providers or agent changes required PII and credentials scrubbed before leaving the machine
Community votes	0	0
DR (Domain Rating by Ahrefs)	17 no change since last check	10 no change since last check
Trust Flow (Majestic)	6	5
Citation Flow (Majestic)	27	30
Referring domains (Majestic)	64	88

6 details filled in for both companies.

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