AI agent management platform for enterprise customer service
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
DE
Pricing model
Paid
Contact for pricing
Pricing
$199 per year per business, includes 50 monthly credits; additional credit packs available at $19 (100 credits), $49 (300 credits), $99 (750 credits), or $199 (2,000 credits)
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Key features
51 specialist AI workers
Business DNA shared knowledge system
Owner approval before work execution
Gmail integration for email drafts
Google Calendar integration
Google Drive integration
Google Sheets integration for lead tracking
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
What makes it different
Owner-approved work with no external actions without authorization
Shared Business DNA eliminates need for repeated explanations
Full AI workforce included at flat $199/year price
Designed for small business owners doing work themselves
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design