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Swarelic AI vs Tiledesk

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Swarelic AI compared with Tiledesk
DetailSwarelic AI logo Swarelic AITiledesk logo Tiledesk
What it doesAI voice agent that answers your business calls 24/7 in English and Indian languages AI Operating System for building agentic AI solutions and automating conversations
StageMVP Established
FoundedNot given Not given
Based inIN IT
Pricing modelContact for pricing Freemium
PricingNot given Free trial: 14 days with all premium features. Pro: €149/month (€124/month billed yearly), includes 3 users, 20 AI Agents, 5M AI Tokens per month, 3,000 conversations per month. Business: €499/month (€416/month billed yearly), includes 5 users, 50 AI Agents, 10M AI Tokens per month, 5,000 conversati
Key features
  • Appointment booking and management with calendar integration
  • Lead qualification and scoring
  • Support queries and order status lookup via API
  • Multi-language support in English and ten Indian languages
  • System integrations through native accounts
  • Workflow editor for reviewing and fine-tuning calls
  • Trial calls and test bookings before launch
  • Human handoff with full context transfer
  • Visual flow builder for AI agent design without coding
  • Native knowledge base with RAG for accurate AI responses
  • Multi-channel deployment across web, WhatsApp, voice, SMS, email and Facebook Messenger
  • Human-in-the-loop with seamless escalation to human agents
  • Prompt chaining for complex multi-step automation workflows
  • MCP (Model Context Protocol) integration with external tools and APIs
  • Multiple specialized AI agents with automatic routing
  • Self-learning capabilities that improve from human interactions
  • On-premises deployment with local LLMs and vector stores
  • AI copilot for human agents with real-time assistance
What makes it different
  • Setup assistant learns your business from conversation without prompts or flowcharts
  • Handles natural conversations with unexpected turns and language switching
  • Built specifically for Indian businesses with ten Indian language support
  • No coding required; workflows remain visible and editable in the editor
  • Open-source platform with full control over source code and deployments
  • No-code visual builder requiring zero programming knowledge
  • Agentic architecture supporting task execution beyond text generation via MCP
  • Self-learning agents that automatically improve from real conversations
  • Deployment flexibility with cloud, on-premises, and local LLM options
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)Not checked yet no change since last check62 no change since last check
Trust Flow (Majestic)011
Citation Flow (Majestic)032
Referring domains (Majestic)41044

6 details filled in for both companies.

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