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Supadesk vs NiCE Cognigy

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Supadesk compared with NiCE Cognigy
DetailSupadesk logo SupadeskNiCE Cognigy logo NiCE Cognigy
What it doesAI agents that talk to your website visitors, answer their questions, and hand you leads ready for a real conversation Enterprise customer service AI and AI agents for voice and chat
StageStartup Established
FoundedNot given 2016
Based inNot given DE
Pricing modelFree trial Not given
PricingStarter: $25/month with 2 agents, 1,000 message credits per month, 10MB knowledge base, Lite and Pro AI models, lead capturing, chat widget customization, Agent Actions, rate limiting, guardrails, and email support. Early Supporter: $200/year (save $100 a year vs. monthly) with same features. Enterp Not given
Key features
  • Lead qualification and scoring
  • Train on your own content and sitemaps
  • Brand-matched customization
  • Full conversation transcripts and dashboard
  • CSV export of captured leads
  • Weekly email summary
  • Domain restriction and security
  • Rate limiting and abuse protection
  • On-topic guardrails
  • Agent Actions for system integration
  • Multi-language support in 100+ languages
  • Voice and chat interactions across omnichannel
  • Agent Copilot for human-AI collaboration
  • Hybrid composite AI with deterministic rules
  • Enterprise integration with 110+ prebuilt connectors
  • AI Ops Center for governance and monitoring
What makes it different
  • Learns from your own content, not a generic script
  • Stays on-topic with built-in guardrails instead of improvising
  • Captures only high-intent leads ready for real conversations
  • No setup fees and cancellable anytime
  • Proven at production scale with 2.6B+ annual interactions
  • Works with existing contact center platforms without rip-and-replace
  • Autonomous agentic AI with full governance and compliance
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)14 no change since last check73 no change since last check
Trust Flow (Majestic)622
Citation Flow (Majestic)2045
Referring domains (Majestic)241982

4 details filled in for both companies.

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