AI agent management platform for enterprise customer service
Stage
Startup
Not given
Founded
Not given
Not given
Based in
US
DE
Pricing model
Paid
Contact for pricing
Pricing
Free 100M tokens for new users. $0.04 per 1M tokens for input tokens.
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Key features
384K token context window
Multimodal input support
100K tokens processed in less than a second
Structured output for direct code use
Subquadratic Sparse Attention algorithm for efficient compute
$0.04 per 1M tokens pricing
Customer content not used for model training
Data retention limited to 60 days
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
What makes it different
First long-context decision model purpose-built for enterprise work
Frontier-level decision-making performance at 5-10x lower cost than frontier LLMs
Tied for #1 on Artificial Analysis Decision Index
Processes entire codebase or data room in single context window
Speeds agent reasoning from minutes to seconds
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design