AI agents for financial services customer operations
Stage
Startup
Startup
Founded
Not given
2024
Based in
US
GB
Pricing model
Paid
Contact for pricing
Pricing
Free 100M tokens for new users. $0.04 per 1M tokens for input tokens.
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Key features
384K token context window
Multimodal input support
100K tokens processed in less than a second
Structured output for direct code use
Subquadratic Sparse Attention algorithm for efficient compute
$0.04 per 1M tokens pricing
Customer content not used for model training
Data retention limited to 60 days
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
What makes it different
First long-context decision model purpose-built for enterprise work
Frontier-level decision-making performance at 5-10x lower cost than frontier LLMs
Tied for #1 on Artificial Analysis Decision Index
Processes entire codebase or data room in single context window
Speeds agent reasoning from minutes to seconds
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Subquadratic
Gradient Labs