AI agent management platform for enterprise customer service
Stage
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Founded
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Based in
US
DE
Pricing model
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Contact for pricing
Pricing
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Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Key features
Cloud - run applications on stable HTTPS routes
CLI - command-line access to workspace and cloud
MCP integration - bring your own AI agents
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
What makes it different
Works with AI agents you already use via MCP integration
All workspace apps included at no extra cost
Single CLI for humans and agents to access all tools
Cloud services separate from workspace pricing
Set agent direction and permissions yourself
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Socra
Parloa