| What it does | Real-time voice AI platform for enterprise-scale conversations
| Enterprise AI agent platform for customer experience
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| Stage | Not given
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| Founded | 2023
| 2023
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| Based in | US
| US
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| Pricing model | Freemium
| Contact for pricing
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| Pricing | Pay-as-you-go pricing starting from $0.05/minute for voice agents, with $10 free credits to start. Models priced individually: Speech-to-Text approximately $0.009/minute, Text-to-Speech approximately $0.09/minute, Hosting $0.01/minute flat rate. Phone numbers rent for $10/month. Enterprise plan avai
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| Key features | - Real-time speech-to-text across 38+ languages with 64ms latency
- Text-to-speech at sub-100ms latency across 70+ languages
- Full-duplex speech-to-speech model with real-time conversation
- Small language model (Electron) outperforming larger models
- Unlimited voice agents with single interface
- Voice cloning capability
- Multi-language support for voice agents
- Emotion and speaker detection
- Knowledge base integration ($3/GB/User)
- Post-call analytics and reporting
| - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
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| What makes it different | - Production-grade models built for reliability and real-time performance at enterprise scale
- Smaller, focused AI models that outperform larger general-purpose models in real-world applications
- Complete voice stack integration from speech understanding to response generation
- Enterprise security with ISO 27001, SOC 2 Type II, GDPR, and HIPAA compliance
- Flexible pay-as-you-go pricing with no long-term contracts
| - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 67 ● no change since last check | 64 ● no change since last check |
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| Trust Flow (Majestic) | 16 | 14 |
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| Citation Flow (Majestic) | 35 | 41 |
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| Referring domains (Majestic) | 1143 | 791 |
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