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Simple Chat vs Tiledesk

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Simple Chat compared with Tiledesk
DetailSimple Chat logo Simple ChatTiledesk logo Tiledesk
What it doesAI chatbot for your website, live in 5 minutes, no code required AI Operating System for building agentic AI solutions and automating conversations
StageStartup Established
FoundedNot given Not given
Based inNot given IT
Pricing modelNot given Freemium
PricingFree Trial: 50 credits (one-time). Starter: $20/mo with 600 credits/mo. Plus: $50/mo with 2,000 credits/mo. Pro: $100/mo with 4,000 credits/mo. Business: $200/mo with 8,000 credits/mo. Optional add-ons: Extra Domain + Chatbot $10/mo, White-label $19/mo. Free trial: 14 days with all premium features. Pro: €149/month (€124/month billed yearly), includes 3 users, 20 AI Agents, 5M AI Tokens per month, 3,000 conversations per month. Business: €499/month (€416/month billed yearly), includes 5 users, 50 AI Agents, 10M AI Tokens per month, 5,000 conversati
Key features
  • 52 industry templates pre-configured for hotels, dental clinics, real estate, e-commerce and 48+ sectors
  • Four AI model tiers (Simple, Smart, Advanced, Ultra) with different reasoning levels
  • Knowledge base upload supporting PDF, Word, Excel, CSV, TXT, Markdown up to 100,000 characters
  • Automatic multilingual detection and replies in 80+ languages
  • Lead capture forms with three timing modes
  • Handoff to human support with email delivery
  • White-label option to remove Powered by branding
  • Image upload support (JPG, PNG, WebP up to 5MB)
  • Voice input with browser-based transcription
  • Analytics dashboard with trends, credit usage, lead count and top questions
  • Visual flow builder for AI agent design without coding
  • Native knowledge base with RAG for accurate AI responses
  • Multi-channel deployment across web, WhatsApp, voice, SMS, email and Facebook Messenger
  • Human-in-the-loop with seamless escalation to human agents
  • Prompt chaining for complex multi-step automation workflows
  • MCP (Model Context Protocol) integration with external tools and APIs
  • Multiple specialized AI agents with automatic routing
  • Self-learning capabilities that improve from human interactions
  • On-premises deployment with local LLMs and vector stores
  • AI copilot for human agents with real-time assistance
What makes it different
  • Live in 5 minutes with no code or developer needed
  • Automatic multilingual replies across 80+ languages without extra setup
  • Data stored on EU infrastructure with no AI training on customer data
  • One predictable credit price across all paid plans with no setup fees or hidden surcharges
  • Captures leads with automatic handoff to human support
  • Open-source platform with full control over source code and deployments
  • No-code visual builder requiring zero programming knowledge
  • Agentic architecture supporting task execution beyond text generation via MCP
  • Self-learning agents that automatically improve from real conversations
  • Deployment flexibility with cloud, on-premises, and local LLM options
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)13 no change since last check62 no change since last check
Trust Flow (Majestic)311
Citation Flow (Majestic)2832
Referring domains (Majestic)601044

5 details filled in for both companies.

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