Simple Chat vs Instant Reply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Simple Chat compared with Instant Reply
Detail	Simple Chat	Instant Reply
What it does	AI chatbot for your website, live in 5 minutes, no code required	AI sales agent that answers leads, qualifies buyers, and books meetings across Instagram, WhatsApp, and Messenger
Stage	Startup	Startup
Founded	Not given	2025
Based in	Not given	AE
Pricing model	Not given	Freemium
Pricing	Free Trial: 50 credits (one-time). Starter: $20/mo with 600 credits/mo. Plus: $50/mo with 2,000 credits/mo. Pro: $100/mo with 4,000 credits/mo. Business: $200/mo with 8,000 credits/mo. Optional add-ons: Extra Domain + Chatbot $10/mo, White-label $19/mo.	Starter: $59/mo or $49.17/mo billed yearly (10,000 AI replies/month, Instagram and Messenger); Growth: $129/mo or $107.50/mo billed yearly (35,000 AI replies/month, adds WhatsApp and Telegram); Pro: $349/mo or $290.83/mo billed yearly (100,000 AI replies/month, includes booking and CRM sync). Free p
Key features	52 industry templates pre-configured for hotels, dental clinics, real estate, e-commerce and 48+ sectors Four AI model tiers (Simple, Smart, Advanced, Ultra) with different reasoning levels Knowledge base upload supporting PDF, Word, Excel, CSV, TXT, Markdown up to 100,000 characters Automatic multilingual detection and replies in 80+ languages Lead capture forms with three timing modes Handoff to human support with email delivery White-label option to remove Powered by branding Image upload support (JPG, PNG, WebP up to 5MB) Voice input with browser-based transcription Analytics dashboard with trends, credit usage, lead count and top questions	Unified inbox for Instagram, WhatsApp, Messenger, and Telegram AI reply drafting with human review controls Comment-to-DM sales qualification and follow-up Follow-up workflows for stalled conversations Booking handoff from DM to confirmed appointment Review request automation with satisfaction checks Team visibility for shared inbox ownership One-way mapped lead sync to HubSpot and Pipedrive Reads voice notes and images in conversations Pipeline stage tracking and workflow automation
What makes it different	Live in 5 minutes with no code or developer needed Automatic multilingual replies across 80+ languages without extra setup Data stored on EU infrastructure with no AI training on customer data One predictable credit price across all paid plans with no setup fees or hidden surcharges Captures leads with automatic handoff to human support	Human review controls built in by default before auto-send AI trained on your actual business data, not generic templates
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	13 no change since last check	37 no change since last check
Trust Flow (Majestic)	3	10
Citation Flow (Majestic)	28	31
Referring domains (Majestic)	60	69

5 details filled in for both companies.

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