Defense-tech company building AI pilots and autonomous aircraft
AI agents for financial services customer operations
Stage
Established
Startup
Founded
2015
2024
Based in
US
GB
Pricing model
Not given
Contact for pricing
Pricing
Not given
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Key features
Hivemind autonomy stack for aircraft
X-BAT autonomous aircraft platform
V-BAT ISR and targeting system
Aechelon synthetic reality simulation platform
Mission autonomy in degraded environments
Integration with military platforms like Avenger and Firejet
SkyBeam vision systems
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
What makes it different
Autonomy in contested and degraded communications environments
Combat-tested, modular, human-directable autonomy
Software and AI engineering from next-generation technology company
Integrated AI and autonomy backbone across multiple domains
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Shield AI
Gradient Labs