| What it does | AI minds of real experts, on demand
| AI agents with operational context to prevent and resolve failures across enterprise software, systems, and processes
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| Stage | Not given
| Established
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| Founded | Not given
| 2019
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| Based in | Not given
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| Pricing model | Freemium
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| Pricing | Free: 3 free answers when you sign up with no card required. Day pass: €5.99 for 10 credits valid for 24 hours, one payment with no renewal. Plus: €19 per month for 50 credits, cancel anytime. Signature minds (well-known experts) cost 3× credits: 3 credits for an answer, 9 credits for a full deliver
| Free Plan at $0 with limited Lightrun AI SRE features; Pro and Enterprise plans available at custom pricing by contacting sales.
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| Key features | - Browse expert minds free, with sample answers and expert profiles visible without signing in
- Ask minds on the web and inside Claude, Cursor, Slack, Notion and other AI tools via MCP
- Upload documents or paste links with your question for context
- See price before asking, choosing between quick answers (1 credit) or full deliverables like PRDs (3 credits)
- Direct contact option with the real expert from any answer
- Private questions and answers, never used to train other models
- Automatic credit refund if a mind cannot answer your question
- 3 follow-up questions free on every answer with Plus plan
- Verified experts with real credentials and professional background
| - AI agents with operational context across software, systems and business processes
- Custom agents tailored to enterprise landscape including legacy services
- Approval gates and confidence thresholds for agent actions
- Enterprise compliance with ISO 27001 and SOC 2 Type II certification
- TLS 1.3 encryption in transit and AES-256 encryption at rest
- Dynamic telemetry and performance metrics collection
- Multi-instance debugging for Kubernetes and Serverless
- IDE plugins for IntelliJ, PyCharm, WebStorm and VS Code
- PII redaction and data privacy controls
- Reduced MTTR from hours to minutes
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| What makes it different | - Real expert approval: every AI mind is built with and approved by a verified professional
- Experts are paid per answer (40% of answer price, 60% for Signature minds), aligning incentives
- Expert judgment starting from their actual methods and past decisions, not generic AI advice
- Works inside your existing tools (Claude, Cursor, Slack, Notion) via MCP, not a separate platform
- Automatic expert matching: system finds the best expert for each question, never by payment
| - Only platform combining AI agents with full operational context of enterprise systems
- Reduces incident resolution time by 90%
- Works across legacy systems, SAP and modern platforms
- 763% ROI and $5.62M NPV over three years
- Enterprise-grade security with logical tenant separation and AI sandboxes
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | Not checked yet ● no change since last check | 65 ● no change since last check |
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| Trust Flow (Majestic) | 8 | 14 |
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| Citation Flow (Majestic) | 20 | 35 |
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| Referring domains (Majestic) | 10 | 569 |
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Lightrun