AI customer service agent and helpdesk platform with unlimited team seats
Stage
Not given
Not given
Founded
Not given
2023
Based in
AU
SG
Pricing model
Not given
Freemium
Pricing
Free test key with 100 messages and no signup. 14-day free trial with 10,000 messages and all features. Indie $29/month with 50,000 message credits included, then $0.40 per 1,000 credits. Studio $149/month with 500,000 message credits included, then $0.25 per 1,000 credits. Enterprise from $1,500/mo
Free plan: $0/month (50 AI replies/month); Starter: $39/month or $32.50/month billed yearly (500 AI replies/month); Basic: $149/month or $125/month billed yearly (3,000 AI replies/month); Scale: $499/month or $417/month billed yearly (10,000 AI replies/month); Enterprise: custom pricing. Pay yearly
Key features
Real-time chat moderation with sub-500ms response times
COPPA-oriented safety tools for younger players
Multi-language support with 120+ languages
Unity and Roblox SDK integration
Custom rules engine with plain English policies
Human review queue for edge cases
Analytics and reporting dashboard
Personally Identifiable Information (PII) detection
Grooming risk detection and escalation
AI agent answers customer questions trained on your content
Supports 40+ languages from the same content
AI-drafted ticket replies with human review workflow
Unified inbox across multiple channels
Zero per-seat cost for team members
Integrations with Zendesk, Freshdesk, HubSpot and more
Live chat handover to team members
Multi-channel deployment from single configuration
What makes it different
Understands gaming context and slang better than generic moderation tools
Fail-open design keeps chat running if API is unreachable
Layers on existing filters like Roblox TextFilter without replacement
Strong value-for-money alternative to established competitors
Achieves 87.1% toxicity reduction in gaming communities
No per-seat cost: unlimited team members at no extra charge
AI-native helpdesk with drafted replies reduces manual work
Proven 76% resolution rate in safety-critical domains
Deploy once across unlimited channels and integrations
No setup required: simple snippet, no developer needed
Paxmod
Wonderchat