| What it does | AI chat moderation API for gaming communities
| AI customer service software that resolves repetitive support tickets autonomously and drafts replies for agents
|
|---|
| Stage | Not given
| Established
|
|---|
| Founded | Not given
| 2020
|
|---|
| Based in | AU
| US
|
|---|
| Pricing model | Not given
| Not given
|
|---|
| Pricing | Free test key with 100 messages and no signup. 14-day free trial with 10,000 messages and all features. Indie $29/month with 50,000 message credits included, then $0.40 per 1,000 credits. Studio $149/month with 500,000 message credits included, then $0.25 per 1,000 credits. Enterprise from $1,500/mo
| CoSupport AI Agent: $0.50 per resolved ticket, first 1,000 AI responses free. CoSupport AI Assistant: $0.04 per AI response. Unresolved tickets cost nothing. No seats needed, no long-term contract.
|
|---|
| Key features | - Real-time chat moderation with sub-500ms response times
- COPPA-oriented safety tools for younger players
- Multi-language support with 120+ languages
- Unity and Roblox SDK integration
- Custom rules engine with plain English policies
- Human review queue for edge cases
- Analytics and reporting dashboard
- Personally Identifiable Information (PII) detection
- Grooming risk detection and escalation
| - Autonomous ticket resolution for repetitive L1 support requests
- AI-generated reply suggestions for human agents
- Support for 120+ languages with automatic language detection
- Integration with Zendesk, Freshdesk, Zoho Desk, Intercom, Salesforce, HubSpot, and Shopify
- Image, video, and document analysis in support tickets
- Omnichannel support across chat, email, voice, and social
- Business intelligence and resolution reporting
- Patented architecture resistant to hallucinations
- No-code setup and deployment
|
|---|
| What makes it different | - Understands gaming context and slang better than generic moderation tools
- Fail-open design keeps chat running if API is unreachable
- Layers on existing filters like Roblox TextFilter without replacement
- Strong value-for-money alternative to established competitors
- Achieves 87.1% toxicity reduction in gaming communities
| - Pay only for resolved tickets, not seats or monthly fees
- 99% response accuracy with patented architecture that prevents hallucinations
- Can implement in 10 minutes with no code required
- Dedicated server per client with enterprise-grade security
- First 1,000 AI responses free with no long-term contract
|
| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 40 ▲ +1 (up) since last check | 64 ● no change since last check |
| Trust Flow (Majestic) | 3 | 23 |
| Citation Flow (Majestic) | 25 | 38 |
| Referring domains (Majestic) | 15 | 688 |