AI agent management platform for enterprise customer service
GenAI-powered voice agents for enterprise engagement and automated collections
Stage
Not given
Not given
Founded
Not given
2022
Based in
DE
US
Pricing model
Contact for pricing
Not given
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Free plan includes 10 calling minutes with 2-minute call duration limit. Paid plans available with usage-based pricing; extra minutes charged at $0.13/min. Enterprise plans available with custom pricing based on call volume, use cases, and integration requirements.
Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Promise-to-pay (PTP) capture and follow-up
Dynamic, context-aware conversations
CRM and dialer integration
24/7 multi-language support with natural speech synthesis
Customizable conversation flows and business rules
Audit-ready compliance logging and transcripts
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Debt recovery rates improved by 3x compared to manual operations
Connect rates increased by 7x through intelligent, context-aware conversations
Fully compliant with FDCPA, TCPA, and Reg F for enterprise collections
Pay only for connected calls with no charges for unanswered attempts
Parloa
Vodex