AI agent management platform for enterprise customer service
Manage your own team of AI agents
Stage
Not given
Not given
Founded
Not given
Not given
Based in
DE
US
Pricing model
Contact for pricing
Free
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Not given
Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Atlas manager agent that breaks down tasks and delegates to specialists
Ready-made team templates for marketing, research, operations, and more
Agent Marketplace with 20+ built-in specialists
Four control modes from Minimal to Manual for agent autonomy
Support for Claude, OpenAI, Gemini, and GitHub Copilot on one team
Live activity feed, task board, and team inbox with file previews
Agent memory and shared Decision Ledger across sessions
Agent Creator to build custom specialists in plain English
MCP server integration to connect agents to outside services
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
One team can use multiple AI providers simultaneously
Atlas manager agent coordinates specialist agents with real-time task handoffs
Agents maintain memory across sessions with no re-explaining preferences
Parloa
Syndicate