AI agent management platform for enterprise customer service
AI Experiences Your Customers Can Trust
Stage
Not given
Not given
Founded
Not given
Not given
Based in
DE
Not given
Pricing model
Contact for pricing
Not given
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Not given
Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Voice and multimodal AI for noisy, dynamic environments
Smart glasses and wearable device support including Meta Glasses SDK
Personalization and memory across sessions
Enterprise integrations and APIs for scheduling and operations
Brand safety and moderation with Red and Green teaming
Data protection with customer data kept within enterprise walls
Real-time contextual guidance and recommendations
Real-time routing based on location and wait times
Multilingual support
Clinical context capture across mobile, wearable, and ambient inputs
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Operates reliably in real-world environments where scale, safety, and reliability matter most
Early access to Meta Glasses SDK for hands-free AI experiences
Customer data stays within enterprise, not with platform vendor or model providers
Designed for enterprise scale with Fortune 500 deployment experience
Clinical AI that works without changing how clinicians work
Parloa
Supermoon