AI agent management platform for enterprise customer service
Turn your team's best AI workflows into approved skills people can use inside the assistants they already have
Stage
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Founded
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Based in
DE
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Pricing model
Contact for pricing
Free trial
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Free during public pilot. Paid plans not yet available.
Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Shared skill catalog with approvals and versioning
GitHub-backed skills and automatic releases
Support for Claude, ChatGPT, Cursor, Codex, and Gemini
Role-based access and audit-ready governance
Adoption measurement and rollout tracking
Full version history and one-click rollback
Skills with context files and scripts
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Non-technical teammates use skills by name without learning prompt engineering
GitHub as single source of truth for technical teams
Measure real adoption with joined, connected, and activated metrics
Parloa
Skillburst