AI agent management platform for enterprise customer service
Create AI agents ready in minutes, no coding required
Stage
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Founded
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Based in
DE
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Pricing model
Contact for pricing
Freemium
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
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Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Create AI agents with custom tone, rules and objectives
Train agents with business context and knowledge files
Publish on multiple channels: web, widget, API, WhatsApp, phone, MQTT/IoT
24/7 automated customer support
Measure and optimize agent performance
Multilingual support without losing context
No coding required
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Deploy first AI agent in under 10 minutes
Free account with no credit card required
Single platform for creation, configuration and deployment
Support multiple agent types for different use cases