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Parloa vs Runner™

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Parloa compared with Runner™
DetailParloa logo ParloaRunner™ logo Runner™
What it doesAI agent management platform for enterprise customer service AI growth team for your business
StageNot given Not given
FoundedNot given Not given
Based inDE Not given
Pricing modelContact for pricing Paid
PricingConsumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments. Solo: $65.84/month (billed annually, two months free), includes 3,000 AI credits a month, 1 product team, up to 3 channel leads, 1 person sign-in. Team: $149.17/month (billed annually, two months free), includes 8,000 AI credits a month, 1 product team, up to 6 channel leads, 2 people sign-in. Busin
Key features
  • Agent Builder for low-code AI agent creation
  • Performance Lab for testing and simulation
  • Parloa Lens for production monitoring
  • Model Orchestration and Tuning
  • Conversational Infrastructure in 140+ languages
  • Enterprise Security & Governance
  • Parloa Zones for data sovereignty
  • Multi-region and multi-language scaling
  • AI agents continuously self-improve
  • Dark Journey discovery for identifying customer pain points
  • Lead scout identifies new prospects from your traffic or customer data
  • Channel leads draft outreach for email, LinkedIn, Instagram, Google Business and web chat
  • Set growth goals and track progress with weekly reviews
  • Choose AI models per agent: Claude, OpenAI, Gemini, Grok, or Ollama on your own key
  • Daily limits and spending controls with approval workflow
  • Visitor identification and company recognition on your website
  • Integration with ChatGPT and Claude for querying your business data
  • Managed ad budget with Google ads near your shop location
  • Connect QuickBooks Online or Xero to read invoices and profit and loss data
What makes it different
  • Self-improving AI agents with Performance Flywheel™
  • Low-code platform accessible to non-specialists
  • Consumption-based pricing aligned with efficiency gains
  • SAP endorsed app premium certification
  • EU-built with data sovereignty and security by design
  • Built from your business data—code, POS or spreadsheet—not generic templates
  • Full AI team included in every plan with your choice of models—no vendor lock-in
  • Nothing sends without your approval or explicit limits you set
  • 14-day money-back guarantee on first plan payment minus what you used
Community votes00
DR (Domain Rating by Ahrefs)70 +1 (up) since last check1 no change since last check
Trust Flow (Majestic)190
Citation Flow (Majestic)4512
Referring domains (Majestic)16941

5 details filled in for both companies.

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