AI agent management platform for enterprise customer service
AI-driven voice automation for drive-thru restaurants
Stage
Not given
Established
Founded
Not given
2008
Based in
DE
US
Pricing model
Contact for pricing
Not given
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Not given
Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Automated order-taking with voice AI
Staff efficiency optimization
Upselling and add-on recommendations
Order accuracy improvement
24/7 availability
POS and headset integration
Up to 95% non-intervention rates
Up to 88% upsell offer rates
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Parloa
Presto