AI agent management platform for enterprise customer service
Agentic AI platform for healthcare operations and scheduling
Stage
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Founded
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Based in
DE
US
Pricing model
Contact for pricing
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Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
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Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Demand forecasting for case duration, procedure length, utilization, and staffing needs
Resource allocation optimization for rooms, blocks, staff, and equipment
Real-time adjustment to operational changes and delays
PACU and admission length of stay forecasting
Turnover time and shift size optimization
Equipment maintenance response
No-show and late cancellation handling
Add-on and urgent case accommodation
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Agentic AI that reads changing conditions and recommends next best moves
Real-time adaptation to operational realities across care environments
Transforms operational data into actionable intelligence
Parloa