AI agent management platform for enterprise customer service
Your AI team that builds, markets, and supports your product
Stage
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Founded
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Based in
DE
US
Pricing model
Contact for pricing
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Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Free: One feature at a time. Standard: $49/month for three features at once, Auto-merge and scheduling. Premium: $99/month for six features at once, Turbo mode and priority support. 14 days of free Premium trial, no credit card required.
Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Six specialized AI agents (PM, Architect, Engineer, Tester, Marketing, Community)
Local-first execution
GitHub integration
Shared knowledge base
Workflow automation
Auto-merge for autonomous shipping
Turbo mode for autonomous decision-making
Scheduled runs overnight or weekends
Cross-platform support (macOS, Windows, Linux)
Customizable agent behavior and instructions
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
All six AI agents included in every plan
No code or terminal required
Code stays on your machine, never stored on Operum servers
14-day free Premium trial with no credit card
Agents work within defined boundaries with approval controls